Shipping policy

6. Shipping

Shipping costs and delivery times vary depending on the style and size of the product, shipping method selected, and the customer's shipping location.

The applicable shipping cost will be displayed at checkout before the order is completed.

Customers are responsible for providing a correct and complete shipping address. Tella Design Creations is not responsible for delays caused by shipping carriers, incorrect addresses provided by customers, weather, natural disasters, or other circumstances outside of our control.

Estimated shipping or delivery times are not guaranteed and may vary depending on the destination and shipping carrier.

If your package arrives damaged, please contact Tella Design Creations as soon as possible with your order number and clear photos of the damaged package and product.